Privacy Policy

Privacy Policy

Last Updated: March 2026
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Welcome to Allions Global. Your privacy is critically important to us. This policy outlines how we collect, use, and safeguard your personal data when using our website and purchasing our agri & greenhouse products.

1. Zero-Data-Sale Pledge

Allions Global strictly does not sell, rent, lease, or trade your personal information to any third parties for advertising or commercial purposes under any circumstances.

2. Information We Collect

We only collect information necessary to fulfill your orders, provide customer support, and enhance your shopping experience:

  • Contact & Account Data: Name, farm/business name, shipping & billing addresses, contact phone number, and email address provided during checkout or registration.
  • Order & Transaction Records: Purchased products, quotation requests, order history, and invoices. (Payment details are securely processed directly via certified payment gateways; we never store your raw banking or card numbers).
  • GST & Identification: For B2B wholesale transactions, tax invoicing, or verification, we may collect GSTIN details.
  • Messages You Send Us: Details you share through our contact form, email, or WhatsApp, such as your name, email address, phone number, and enquiry.
  • Browsing Information: IP address, device type, browser specifications, and visited pages to ensure site reliability and improve user navigation.

3. How We Use Your Information

We process your data strictly for legitimate operational purposes:

  • Processing, packing, and dispatching your orders and providing real-time shipment tracking.
  • Generating GST-compliant invoices and managing accounting records.
  • Responding to technical inquiries, quotes, and customer service requests.
  • Preventing fraud, unauthorized account access, and securing our platform.
  • Sending necessary transactional notifications or occasional product updates (you may unsubscribe at any time).

4. Cookies & Web Technologies

Our website utilizes standard browser cookies to maintain cart persistence, keep you signed in, and understand traffic trends. You can disable cookies in your browser settings, though some shopping functions may have limited behavior.

5. Third-Party Service Providers

We only share essential information with verified logistics and service partners who operate under strict confidentiality agreements:

  • Logistics Partners: Reliable freight and courier carriers delivering greenhouse supplies directly to your location.
  • Payment Gateway: Online payments are processed securely by Cashfree Payments, a PCI-DSS compliant payment gateway, which receives only the details needed to complete your payment.
  • Legal Mandates: Where disclosure is required by law, court order, or governmental authorities to protect legal rights and customer safety.

6. Data Security & Storage

We implement comprehensive SSL encryption and administrative security controls to protect your data from unauthorized access or modification. Please maintain the confidentiality of your account password.

7. Your Rights

You can access, modify, or update your account information at any time through the My Account dashboard or by contacting our team. You may also ask us to correct your data or delete your account; we may keep order and invoice records where required by law (for example, for GST and accounting).

8. Contact Us

For questions or concerns regarding this policy, feel free to reach out: